ONE Marketing respects your privacy and is committed to protecting the personal information you provide when you visit onemarketingpro.com (the “Website”), contact us, request information about our services, or otherwise interact with us.

This Privacy Policy explains what information we may collect, why we collect it, how we may use and share it, and the choices and rights available to you.

By using this Website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

ONE Marketing provides digital marketing, SEO, paid advertising, social media marketing, website development, conversion optimization, graphic design, video editing, email marketing, AI and automation, CRM, lead generation, and related digital services.

For privacy-related questions, you may contact us at:

Email: info@onemarketingpro.com
Support: support@onemarketingpro.com
Website: onemarketingpro.com

2. Information We Collect

The information we collect depends on how you interact with our Website and services.

Information You Provide Directly

When you contact us, complete a form, request a consultation, request a proposal, or communicate with our team, we may collect information such as:

• Name
• Company or business name
• Email address
• Phone number
• Subject of your enquiry
• Message or enquiry details
• Project requirements
• Services you are interested in
• Business goals and marketing requirements
• Information you choose to provide during communications with us

If you become a client, we may also collect information reasonably necessary to establish and manage our business relationship, such as billing information, business contact information, project information, account access information, and other information required to provide the agreed services.

Information Collected Automatically

When you use our Website, certain technical information may be collected automatically through cookies, server logs, analytics technologies, and similar tools.

Depending on the technologies enabled on the Website, this information may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate geographic location
• Referring website or source
• Pages viewed
• Time spent on pages
• Links and buttons clicked
• Date and time of visits
• Website interactions
• Advertising or device identifiers
• Technical and diagnostic information

For more information about cookies and similar technologies, please review our Cookie Policy.

3. How We Collect Information

We may collect personal information:

• Directly from you when you submit a Website form.
• When you contact us by email or telephone.
• When you request information, a consultation, proposal, or service.
• During our business relationship with you.
• Automatically when you browse or interact with our Website.
• Through analytics, advertising, CRM, or marketing technologies where enabled.
• From social media platforms when you interact with our business profiles or advertisements.
• From third-party platforms, referral partners, or business directories where permitted by applicable law.
• From publicly available business sources where lawful and relevant to our business activities.

4. How We Use Your Information

We may use personal information for purposes including:

Responding to Enquiries

We use your contact information and the details you submit to:

• Respond to your questions.
• Discuss your project or business requirements.
• Provide information about our services.
• Prepare proposals or quotations.
• Arrange consultations or meetings.

Providing Our Services

Where you become a client, we may use information to:

• Deliver agreed marketing and digital services.
• Manage projects and campaigns.
• Communicate regarding ongoing work.
• Provide technical support.
• Manage client accounts.
• Prepare reports and performance updates.
• Process invoices and payments.
• Maintain business records.

Improving Our Website and Services

We may use Website and analytics information to:

• Understand how visitors use our Website.
• Identify technical problems.
• Improve Website performance.
• Improve navigation and user experience.
• Understand which services and content attract visitor interest.
• Develop and improve our services.

Marketing and Communications

Where permitted by applicable law, we may use your information to:

• Send information about relevant services.
• Follow up on previous enquiries.
• Share company news or marketing information.
• Send newsletters or promotional communications.
• Inform you about services that may be relevant to your business.

You may unsubscribe from marketing emails at any time using the unsubscribe option provided in the communication or by contacting us.

Advertising and Measurement

Where permitted and where applicable technologies are enabled, information may be used to:

• Measure advertising performance.
• Understand campaign conversions.
• Create advertising audiences.
• Deliver or improve targeted advertising.
• Measure Website and marketing effectiveness.

Where applicable law requires consent for non-essential cookies or advertising technologies, we will seek consent before using those technologies.

Security and Fraud Prevention

We may use information to:

• Protect our Website and systems.
• Detect suspicious or fraudulent activity.
• Prevent misuse.
• Investigate security incidents.
• Enforce our Terms of Use.
• Protect our legal rights and those of others.

Legal and Regulatory Purposes

We may process information when necessary to:

• Comply with applicable laws and regulations.
• Respond to lawful government or regulatory requests.
• Establish, exercise, or defend legal claims.
• Meet accounting, tax, contractual, or record-keeping requirements.

5. Legal Bases for Processing

Where laws such as the UK GDPR or other applicable data protection legislation require us to identify a legal basis, we may rely on one or more of the following, depending on the circumstances:

Consent

We may rely on your consent when you voluntarily agree to certain processing, such as particular marketing communications or non-essential cookies where consent is required.

You may withdraw your consent at any time, although withdrawing consent does not affect processing that was lawful before withdrawal.

Contract

We may process information when necessary to take steps at your request before entering into a contract or to perform a contract between you or your business and ONE Marketing.

Legitimate Interests

We may process information where reasonably necessary for legitimate business purposes, provided those interests are not overridden by your applicable privacy rights.

These interests may include:

• Responding to business enquiries.
• Managing client relationships.
• Improving our services.
• Protecting our systems.
• Understanding Website performance.
• Developing our business.
• Conducting appropriate business-to-business marketing.

Legal Obligations

We may process information where necessary to comply with applicable legal or regulatory requirements.

6. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to support Website functionality, understand Website usage, improve performance, and, where enabled, support advertising and analytics activities.

Cookies may include:

Essential Cookies

These cookies are required for the Website to operate correctly and generally cannot be disabled without affecting Website functionality.

Analytics Cookies

These cookies help us understand how visitors interact with our Website, such as which pages are visited and how visitors navigate the Website.

Functional Cookies

These cookies may remember user preferences or support additional Website features.

Advertising Cookies

Where used, advertising cookies and similar technologies may help measure campaigns, understand conversions, limit repeated advertisements, or deliver more relevant advertising.

You may be able to control non-essential cookies through our cookie consent tools and your browser settings.

Please see our Cookie Policy for further details.

7. Analytics and Advertising Platforms

ONE Marketing may use third-party technology providers for Website analytics, advertising, marketing, security, CRM, communications, hosting, and related functions.

Depending on the systems actually enabled on the Website, these could include platforms such as:

• Google services
• Meta platforms
• Website analytics providers
• CRM platforms
• Email marketing providers
• Website hosting providers
• Website security providers

These providers may process information according to their own privacy policies and contractual arrangements with us.

8. How We Share Personal Information

We do not disclose personal information to third parties except where reasonably necessary for legitimate business purposes, to provide our services, or where required by law.

We may share information with:

Service Providers

We may work with companies that provide services such as:

• Website hosting
• Cloud storage
• CRM systems
• Email services
• Analytics
• Advertising technology
• Cybersecurity
• Project management
• Communications
• Payment processing
• Accounting or professional services

These providers may process information only as necessary to perform services for us, subject to applicable contractual and legal requirements.

Professional Advisers

We may disclose information to lawyers, accountants, consultants, insurers, or other professional advisers where reasonably necessary.

Legal Authorities

We may disclose information if required by law, regulation, court order, subpoena, governmental request, or another valid legal process.

Business Transactions

If ONE Marketing is involved in a merger, acquisition, restructuring, sale of assets, investment, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

9. Sale or Sharing of Personal Information

ONE Marketing does not sell personal information for money.

However, certain privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” broadly enough to include some advertising or analytics technologies.

Where such laws apply and ONE Marketing participates in activities falling within those definitions, applicable opt-out rights will be provided as required by law.

10. Client Data and Marketing Services

As a digital marketing company, ONE Marketing may sometimes process personal information on behalf of its clients while providing services such as:

• CRM management
• Email marketing
• Lead generation
• Advertising
• Marketing automation
• Website management
• Analytics
• Conversion tracking

In those circumstances, the client may determine why and how the relevant information is processed, while ONE Marketing processes the information on the client’s behalf in accordance with the applicable service agreement and data protection requirements.

If your privacy request relates to information collected directly by one of our clients, you should normally contact that business first.

Where appropriate, we will assist our clients in responding to valid privacy requests relating to information we process on their behalf.

11. International Data Transfers

ONE Marketing may provide services to businesses and users located in different countries.

Our service providers may also operate systems or store information in countries other than the country in which you are located.

Where personal information is transferred internationally, we will take appropriate measures required by applicable data protection laws to protect that information.

Such safeguards may include contractual protections or other legally recognized transfer mechanisms where required.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legitimate business, contractual, accounting, security, and legal requirements.

Retention periods may vary depending on:

• The type of information.
• The nature of our relationship with you.
• Whether you are a client or prospective client.
• Contractual requirements.
• Legal or regulatory obligations.
• The need to resolve disputes.
• Security considerations.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

13. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Unauthorized disclosure
• Destruction

However, no Website, internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure.

You should therefore use appropriate caution when transmitting information online.

14. Your Privacy Rights

Depending on where you live and which privacy laws apply, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information.
• Object to certain processing.
• Request restriction of certain processing.
• Withdraw consent where processing is based on consent.
• Request transfer or portability of certain information.
• Opt out of certain direct marketing.
• Opt out of certain forms of targeted advertising, sale, or sharing where applicable.
• Lodge a complaint with an applicable privacy or data protection regulator.

These rights are not absolute and may be subject to exemptions or limitations under applicable law.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

15. Exercising Your Privacy Rights

To submit a privacy request, contact us at:

Email: info@onemarketingpro.com

Please include enough information for us to understand your request and identify the relevant information.

We may need to verify your identity before fulfilling certain requests in order to protect your personal information from unauthorized disclosure or deletion.

Where permitted by law, an authorized representative may submit a request on your behalf, although we may require appropriate verification or authorization.

We will respond to valid privacy requests within the timeframe required by applicable law.

16. Data Protection Complaints

If you have concerns about how ONE Marketing has collected, used, disclosed, or otherwise handled your personal information, please contact us at:

info@onemarketingpro.com

Please include:

• Your name and contact details.
• A description of your concern.
• Relevant dates or communications, where applicable.
• Details that may help us investigate the matter.

We will review privacy complaints and respond in accordance with applicable legal requirements.

Where applicable, you may also have the right to raise your concern with the data protection or privacy regulator in your jurisdiction.

17. Direct Marketing

You have the right to ask us to stop sending you direct marketing communications.

You may unsubscribe by:

• Clicking an unsubscribe link contained in a marketing email, where provided.
• Contacting us at info@onemarketingpro.com.

Opting out of promotional messages will not prevent us from sending necessary service-related, transactional, security, or administrative communications where appropriate.

18. Children’s Privacy

Our Website and services are intended for businesses and adults and are not directed toward children.

We do not knowingly seek to collect personal information from children through the Website.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

19. Third-Party Links

Our Website may contain links to external websites, social media platforms, or third-party services.

ONE Marketing does not control the privacy practices of those third parties.

If you follow a link to another website or service, we recommend reviewing that third party’s privacy policy before providing personal information.

20. Social Media

If you interact with ONE Marketing through a social media platform, the platform may collect and process information independently under its own privacy policy.

Information you choose to make public through social media may also be visible to other users.

Your interactions with third-party social media platforms are governed by their respective policies and settings.

21. Do Not Track and Privacy Signals

Some browsers and devices provide privacy controls or signals relating to tracking and advertising.

Where applicable law requires us to recognize a particular legally valid opt-out preference signal, we will process supported signals in accordance with applicable requirements.

The availability and operation of these controls may depend on your browser, device, location, and the technologies used on our Website.

22. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to:

• Our business practices.
• Website functionality.
• Services.
• Technologies.
• Service providers.
• Legal or regulatory requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Where required by applicable law, we may provide additional notice regarding significant changes.

We encourage you to review this page periodically.

23. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact:

ONE Marketing

Email: info@onemarketingpro.com
Support: support@onemarketingpro.com
Phone: 210-333-4444
Website: onemarketingpro.com